Alltran Health Services is a leader in the Revenue Cycle Management and Healthcare BPO industry. The compensation range is $13.00/hour - $16.00/hour with an additional incentive compensation opportunity of $.75 - $2.50/hour.
Alltran Health Services has been helping providers and patients/consumers resolve their HealthCare Receivable issues for over 22 years. They partner with top Hospitals, Clinics, and Medical providers to solve revenue cycle scheduling, billing, processing and accounts receivable issues.
Cafeteria-style medical plan with HRA
Employee assistance program
On-site wellness coordinator.
All positions have a base pay and can earn a monthly incentive in addition to their base:
Employees are able to self-promote themselves through our Career Level Training Courses that are offered by Alltran
Employees are able to increase their base pay as well as increase their potential incentives within the first year depending on their personal motivation
Ability to impact your own compensation by over 30% within the first year
Average yearly compensation starts at $27,000 with senior employees total compensation reaching over $38,000
Paid time off
Community service opportunities
Alltran has an opening for a Scheduling Specialist. Under general supervision, performs work in a patient scheduling position involving the use of computerized information systems to perform patient scheduling, registration and insurance verification if applicable.
Responds to calls including patients, physicians, physicians’ office staff, peers, and determines the urgency of the situation and then suggests appropriate referrals and appointments
Answers the client telephone lines for department, prioritizes, screens, and redirects calls. Answers questions, handles routine matters and takes messages
Schedules all appointments for patients on the computerized scheduling system and works with the manager and supervisor to meet these goals
Confirms patient appointments and gives appropriate instructions by telephone or by mailing each patient a letter providing information about the test(s) and any necessary preparation.
Completes multiple types of outpatient appointments in a professional, accurate, customer-oriented and timely manner
Works with our clients and their office managers/supervisors to obtain correct information for scheduling appointments
Obtains information about patient’s health insurance electronically through the payer websites, and/or by information provided by the patient from the insurance issued identification card
Performs other duties as assigned, but only after appropriate training
No experience necessary.
Must be able to complete and clear background check
Must be able to work a schedule Monday thru Friday
Some flexibility is available and may include 4, 10-hour work days and flexibility with start and end times
Actual schedule will be assigned once training is completed
Our Normal office hours include: Monday- Friday 7am-6pm & no weekends
Knowledge/ Skills/ Abilities:
Ability to organize work under pressure
Ability to type
Strong written and oral communication skills
Time management and sound decision-making skills
Ability to work in a fast-paced, continually changing environment
Basic knowledge of medical terminology
Basic knowledge of medical insurance theory
Knowledge of all software and hardware computerized equipment